We can confidently confirm that on no occasion are your personal details given to or shared with any third party.
Our server works by automatically recognising each visitors IP address and browser type. From this we can neither obtain nor record any personal details. So you can shop in complete confidence and with absolute discretion.
We can track how a user navigates around our site. This information is used to improve the content and crawlability of our website to upkeep our constant improvements to your shopping experience.
Cookies are used to store your chosen items in your shopping cart. This is on a session only basis so if you leave the site the cookies will become void.
Once you have ordered from us, your details will be stored on our database and you will be automatically added to our newsletter, updated regularly to keep you up to date with our new product ranges and latest promotions. You can unsubscribe from this newsletter by following the link provided on the bottom of it or simply by emailing us at [email protected]
Upon purchasing you will be asked to provide us with a mailing address. Occasionally we will send out mailings with information on new products and services or upcoming events. If you do not wish to receive such mailings, please do not hesitate to let us know.
We do not agree with cold calling. We will not put up with it and neither should you have to. Please rest assured if you supply us with your telephone number you will only be contacted on it should there be a problem or query with your order. Our service team will ask for you and the call will be detailed as a “Personal Call.” We will however try to contact you via email primarily.
We are a customer lead company and your trust and confidence is our main concern. We do not partner with or have any relationship with any ad server companies.
Upon written request we can provide customers with access to all information we hold about them. For example dates of purchase, items, amounts and billing information held.
For security reasons all sensitive information, such as card purchasing details, are completed over our secure server. All customer data exchanged with our site is encrypted and we have strict measures in place to prevent loss, misuse or alteration of information collected from our site.
If you feel you have any concerns over anything mentioned on our policy please do not hesitate to contact us for further information.
We do not store any unencrypted credit card or other financial details.